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If you need to contact us after normal business hours, 8:00 a.m. – 5:00 p.m. ET, please fill out the form below, and we will respond to you the next business day.

Contact Us

Phone: 1-866-432-5501 or

1-844-882-5748

Fax: 1-610-790-8794

E-Mail: [email protected]

Our Office

1275 Glenlivet Drive, Ste. 340

Allentown, PA 18106

PPL Electric Utilities (“PPL”) owns the forward capacity rights and the ability to bid this capacity into the PJM forward capacity market for any energy-efficiency project, measure installed, or product purchased, which includes downstream programs, direct discount, rebate or incentive paid, or free measures installed or provided by PPL Electric Utilities, its representative conservation service provider, partners, trade allies, or distributors. Customers can request that PPL return ownership of the forward capacity rights by emailing [email protected] with the EA number assigned to your energy efficiency project. PPL’s decision to return the forward capacity rights is in its sole discretion and is under no obligation to return ownership of forward capacity rights upon customer request. Customers will receive a response concerning their capacity rights within 4 to 6 weeks.

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